Question: Where is my email stored?

SMARTOffice SES is a secure email server that stores the entire company’s email within the SES device which is in your company network. So if you don’t want your email to be in the cloud or in somebody’s shared server, you should choose SMARTOffice SES system.

Question: How does SES achieve no-single-point-of-failure?

SMARTOffice has designed in server redundancy software so that there is no single point of failure. You can get Disaster Recovery capability by easily configuring another SMARTOffice device to be the off-site Replicated server. Or, you may choose a Redundant server with fail-over capability by simply configuring another unit to be the on-site mirror copy. Or, you can easily have both capability at the same time. See How it works.

Question: How much storage does SMARTOffice Mail come with?

SMARTOffice comes with 1TB HDD. Our system code is integrated into the hardware, so 100% of the storage is for email use.

Question: Is 1TB enough to take care of the whole company email?

We follow guidelines of email server requirements published by email community.

Question: What is the best location to place SMARTOffice?

You can place SMARTOffice on any stable surface in a cool dark place.

Question: Can SMARTOffice be mounted on the wall or ceiling?

Yes, make sure that it is properly secured. Also, you need long Ethernet cables and power close by to that location.

Question: What type of Ethernet cable or equipment should I use with SMARTOffice?

For best performance, use Gigabit ethernet switches and cables. If your office is pre-wired with CAT-5 or older wires, SMARTOffice will automatically operate at a slower speed.

Question: What if my storage space is running low?

You can add storage capacity in about 5 minutes, even while everyone is working. You simply add another SMARTOffice unit to your network switch using an Ethernet cable. Power up the unit, and configure using the SMARTOffice web based GUI.

Question: What is the maximum expansion capacity with SMARTOffice?

There is virtually no maximum expansion capacity. You can expand capacity indefinitely just by adding more units.

Question: Does the system slow down when I add a lot of expansion units?

No, users will not percieve any speed degradation in their daily usage since SMARTOffice optimizes file placements.

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