Return Policy

Easy Return

Redvue Systems is happy to extend an easy return policy to our customers.

First of all, we are confident that our product will benefit your organization and you will be happy with the value and benefits it provides. Therefore, we will provide you with all necessary support if you should encounter any issues during installation or use. So, in the case our product doesn’t meet or fit your need, within 60-days of purchase, we will be happy to provide you with a Return Service and a full refund; just pay for the shipping back to us.

Please follow the instructions below to start the Return Service and provide us the reasons so that we may improve our product in the future.

 

Send us an email:
To: support@redvue.com

Subject: Returns

Original Invoice number:

Item(s) you are returning:

Serial Number of units:

What were you not satisfied with?

Support case number if any:

We will then provide you a Return Merchandise Authorization and the address for mailing back the product.

Once we receive the merchandises and validate that they are undamaged, we will issue a full refund to your Paypal account within 2 business days.